Mr D mentioned that he used to work at a bank as a customer service assistant. While assisting a particular customer, Mr D treated the customer in an impolite manner. Mr D claimed that the customer did not have the dexterity to operate the ATM. He also alleged that he himself was having a bad day. As a result of his actions, the customer filed a complaint on Mr D with the bank. Upon further reflection, he believed that his lack of patience was the cause of his problem.
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